BlueSound Stinks(!), anyone?


I am looking for your help.  We recently switched from Sonos to BlueSound to get higher streaming rates.  So far we have had consistent problems and issues(!!).  Specifically, about 50% of the time my and my wife's BlueSound app does not recognize the Node 2i's.  When I delete the app, reinstall it and reconnect the Nodes, we again have the same problems at least 50% of the time.  It is simply a joke of a product and I find we are not alone.  I have tried just about everything.

Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue.  I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos.  If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.

Alternatively, I just want it to reliably work.  Do you you have and advice and/or guidance to get Bluesound to reliably work?  Is there a better alternative to to get higher bit rates thank Bluesound?

Thank you in advance for your help.  Dave


butterman

This is an old thread but I just ran across it and thought I would add my two cents.  I own a Bluesound Vault 2i.  It is, hands down, one of THE WORST products I have ever purchased.  I don't know which is worse, the hardware or the software - it's a race to the bottom.  Vault reboots almost daily, software crashes all the time, discs frequently stuck in the unit when ripping.  I cannot for the life of me play local music files on the thing.  Beware a product that tries to do too much for a (relatively speaking) bargain price.  In the end it does nothing well at all.  

I agree with all posters who say wired is the route to go. Unfortunately Bluesound has not really been successful at making these products "wireless" without many glitches. I have both the Node and Vault and they work great wired.