@decooney, thanks for the suggestion! At this point, I don't have the appetite to keep trying different things. I think I'm just going to get this thing shipped out to Cary this weekend. Will definitely update you guys when I find out what the issue is.
@jallan, thanks for the info. I hope you're right that it's a small issue. I hope that whatever the problem and the fix is, it won't affect the overall sound quality, and I also hope to regain some confidence on the long term reliability of this unit.
@jsal3689, thanks for sharing your story. Good to know that Cary cares about their customers. I've been listening to my Parasound JC2 this past week, and realize I still enjoy the sound. It's definitely more laid back than the Cary, but very easy and comfortable to listen to. I don't plan to sell my JC2. I like to keep it for varieties.
@avanti1960, thanks for sharing your experience. Do you remember what was your problem in your case? I don't know if you saw the video I sent in one of my previous posts, it showed how the control unit just powered off when I switched to a different source. That seems super weird to me. I wonder if it is caused by the same issue.
Thanks again to all you guys for your comments and suggestions. At the very least, it helps to calm my nerve a little. 😀