GIK alternatives


Last month, an audiophile colleague inquired about GIK acoustics on this forum. I shared my experiences as a longtime customer. I pointed out episodic challenges with build quality but a highly responsive staff. I have changed my impression and would not recommend them. GIK has recently changed CEO and several longtime colleagues appear to have left. Their prices have increased, especially for shipping. I’ve been attempting to place an order by phone without success. And their product lead time is extraordinary. For example, I was informed that routine scatter plates would not be shipped out for 2 months. They’re having problems. Any recommendations for alternative companies?

wfowenmd

Have used GIK for years, no problem. Happy to see Glenn communicate through this forum. 

 

I have used GIK on a number of occasions including recently for an art panel. I ordered it on Jan 1 and it just arrived today. Frankly I was pretty disappointed in the slow service. 

A few weeks ago, I decided to try some QRD diffusor panels from ATS Acoustics since I felt that the absorber/diffusor panels (Impression Pro Series Bass Trap Diffusor/Absorber) I had purchased from GIK were sapping too much energy out of the music. 

My ceilings are a couple inches lower than 8ft, and I wanted to do floor to ceiling diffusors. GIK doesn't seem to offer custom sizes like this, so I searched around for alternatives and found ATS. For a small upcharge, they were willing to do a custom height. 

I ordered eight custom sized diffusors from ATS and they arrived at my door literally eight days later, and that includes shipping half way across the country. 

Unfortunately, one of them was damaged in shipping. I contacted ATS and a replacement arrived a week later at no charge. Kudos for the exceptional customer service!

They are well made and sound fabulous. You can see them on my virtual system page. jaytor's system

For those who don’t mind getting their hands dirty:

GR Research has just introduced DIY acoustic panel kits sold as flat packs. Just screw the Baltic Birch pieces together, stuff the assembled frame(s) with your material of choice, and cover with fabric. Sizes and priced on the GRR website, a video about the kits on YouTube (just do a search for the company name, the video will appear). The kits are far cheaper than factory-assembled ones, as is shipping.

I received a pair of wood ATS scatter plates that were custom stained. They are handsomely made. From order to delivery was < 2 weeks. Price was fair. Thank you for the recommendations everyone. It is hoped that GIKs founder/owner and original CEO has experienced an important business lesson.