2. misc-audio
  3. 177186-150377

Qobuz problems with the BluOS app?

Hi all. I am wondering if everyone with a blue sound node is having the same problem I am. I did a player update on my iPad 10 days ago. Tidal works fine but I can’t get my playlist or any playlist on Qobuz to load. I can search a song on Qobuz and save it to my playlist but cannot load the playlist. BluOS and Qobuz say it’s something on their end but 10 days and still not fixed! Any insight out there would be appreciated. Thanks. 
 

Ron 

ronboco
randymaqp
9 posts
 

From BlueSound support:

 

Avatar

Tony W. - Product Support Manager

We have identified an issue with Qobuz playlists not loading when using certain iPhone and iPad models. This is not affecting Android or PC users. We have been able to resolve the issue here in the BluOS Lab. Look for an iOS App update to your iPhone or iPad in the coming days to resolve this issue.

We sincerely apologise for the inconvenience

 

ronboco OP
831 posts
 

@randymaqp 

Thanks for the info. It’s funny that I’ve had multiple email conversations  with BluOS and Qobuz over the last 10 days and neither mentioned the post from Tony W. I’m 

ronboco OP
831 posts
 

I’m going to ask them why they didn’t tell me about it 

randymaqp
9 posts
 

You can log on to BlueSound and “follow” the discussion.  You’ll receive emails as comments are added. I assume that’s where they’ll post notice of a fix.

https://support1.bluesound.com/hc/en-us/community/topics/200545488-Controllers-iPad-and-iPhone

 

ronboco OP
831 posts
 

I’ll check it out. Thanks again. 

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