Hey - What Happened to the Beware of Viking Acoustics Thread

@willgolf I respect the fact that you want to protect your investment but keep in mind I was a Viking customer for 7 years before the start of this incident 2.5 years ago. I too had fine prior experiences. Just goes to show that things can change very quickly. I think Viking’s response on WBF says it all and shows their true colors. I feel bad recommending this company over the years because what happened to me could happen to someone else.

I am the most easy going person there is. I never complained in public or even to Viking until they scammed me. I don’t appreciate being lied to and having my money stolen.

Dear Derek, (VORTEX)

As stated before: we accepted your order for Viking TubeMaster loudspeakers after completing them you asked if you could change your order to Berlin Loudspeakers... wanting to please you we said yes and built a custom pair for you. Packed and delivered to you. You asked if you could return them because you were unhappy with the painted Finnish ply cabinets.

Normally a custom order would be corrected not returned; but we wanted to please you and said yes. We shipped you a beautiful product you returned a destroyed product.

We issued you a partial refund...you cashed the check.

If you would like us to post pictures of your cashed check (refund) and pictures of the Berlin R we shipped and then the destroyed ones we got back from you we can.

Regards,

David.

David’s response above seems pretty factual to me. Case closed, as far as I can tell. 

@oldrooney - case closed?  Are you kidding me?  What is your relationship to Viking?  Please disclose.

Viking's major mistake was to not address this immediately. Two sides to almost every story, I would like to see pictures from Viking to teach some of you a lesson about believing everything you read. Huge is if the client cashed the partial return check and didnt mention this in his OP. Funny how so many people dont understand the variations in human nature and behavior as these relate to business.