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NAD M33 issues, don't know where to start

I hope this is the right forum to post this in, if not sorry..

I have owned my M33(used) for 3 months now, everything was just fine, then a few days ago my display went out, it lights up, but blank screen. I have tried the factory reset and nothing changes. Everything still works via the remote or the BluOS app, but not having the display sucks, anyone have a fix or any ideas they could share? I was hoping that I hit some kind of setting, but it happened when it was left on for a day..ie working in the morning, came back and blank screen. Do I call a repair shop off the NAD website? What would you guys do??

dareco
oddiofyl's avatar
oddiofyl
3,983 posts
 

I would start by installing the latest firmware if possible.  If it is like some other Mxx products there is a menu to test the VFD screen.   

dareco OP
4 posts
 

As far As I know, it's automatic, and I just did a factory reset, but will dig, thanks

 

oddiofyl's avatar
oddiofyl
3,983 posts
 

Not sure if yours does, but some NAD can be upgraded with USB stick and correct power on sequence.  Like press a button while powering on.  Thats how my m51 updated.   Good luck

Post removed 
dareco OP
4 posts
 

OK just picked mine up after a month at the repair shop.
Tech notes are- no characters in the display but backlights present. Need LCD unit in order to correct.

 

The LCD Display was $332.10 and 4 hrs labor $360

total of $730.17 after  $38.07 WI (USA) sales tax

 

I talked to the guy who did the repair and he said it was not an easy swap, glue, 2 sided tape, etc.

 

Also noticed another M33 sitting on the rack, I asked about it and all he said it was different issues and they haven't gotten to it yet.

 

Anyway I fell I'm still ahead for buying at $4200 used, they are now $5999 new

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