Avalon Acoustics reputation


Speaker upgrade on my mind. Just Googled 'Avalon Acoustics Reviews' on my cellphone. Surprised at the result.  Suppliers not paid on time. Customers complaining of no response to service enquiries or problems. ?? Any experiences here?

ptss

I can confirm the service aspect, they are terrible at helping their clients out. I worked for a dealer a few years ago and trying to get replacement parts from them was a big hassle every time.

great speakers...they never responded to minor question I sent a few years ago...

Its been eight years since I accidentally ruined a tweeter on one of my standard Eidolons. Avalon Acoustics responded to my email the following day with an order form. I received the part the following week. 

I didn't find a need to discuss my issue.