Square D QO Panel Recall


Some people have heard there is a Square D QO panel recall.  These are good panels.   I specify and provide them for clients all the time.

I have gone to the Schneider Electric (Square D) website and found the recall is based upon "The wire binding screw within the lug body could potentially not be torqued properly to the Plug-on-Neutral bar." 

I don't believe I can drop a picture here.  Go to my website and I will post an image there. Kingrexelectric.com.  There are 2.  One on each side of the panel.

Use a T20 Torx wrench and check the screw is tight.  In the next day or so I will get the actual torque. 

I assume most people won’t have a calibrated torque wrench.  Try and turn the screw with a hand driver such as in the image.  If it feels tight and won’t move it is fine.  If it starts to screw in, continue until it lands tight, and then use firm force to set it in place.  I use 2 hands and nudge it tight.

This is a very safe panel.  It is one of the best affordable panels for audiophile to use.  Especially when the ground and neutral is changed to copper.  Feel free to contact me if you have any questions. 

Rex

Kingrex Electric

kingrex

Might have mentioned it's important to turn off the panel's main breaker before attempting to shove a screwdriver into the panel though.

 

😂😂😂

I have been on hold for 20 minutes trying to get the torque. 

This information can be given to an electrician. 

Homeowners shouldn't do this. 

If your Square D QO Load Center panel is on the recall list I suggest you call an electrician to do the job. He will check all the neutral bar assembly connections for tightness, and proper torque.

If the electrical panel has been in use for a while and the binding screw(s) is not torqued properly and there has been heating in the connection the screw may resist being screwed in and may show it is torqued to specs but it really isn’t. A qualified licensed electrician knows how to check the screw to the tapped thread in the lug body to verify the screw is not seized in the lug body.

FWIW, Schneider electric should pay the Electrical Contractor/Electrician for his labor. Good luck getting paid...

A one hour service call charge should cover the cost.

Photo of binding screws

https://www.kingrexelectric.com/square-d-panel-recall