New High End Audio Dealer in Midwest


Hello everybody. I’ve been a part of the Audiogon community for a number of years as a consumer, where my old username was thiefoflight. Some of you may remember some of our discussions.

I wanted to let you know that I recently started a high end audio company called Bliss Hifi located in the Minneapolis region in the upper midwest. Part of my business is dedicated to guiding people in their journeys and helping build their dream hifi systems. As such, I am now an authorized dealer for a few notable brands, including T+A, Aurender, Audionet, DH Labs, and Tri-Planar tonearms, and I’m also reaching out to more manufacturers to secure a relationship with them. I also offer very attractive trade-in value towards equipment. If you are in need of guidance anywhere across the US, or if you are in the upper midwest and want to have an appointment set up for a demo or consultation, I’d be happy to chat more. This is a true passion project of mine, and I love to network with audiophiles, so no pressure to buy - I just love to listen and help where I can.

In addition to services for audiophiles, I also have a >20-year career in product strategy, product design, marketing and user experience. I have been working with a few audio companies the past few years to help them bring new products and features to market, and I am helping them to understand which people are best fit for their products. I hope this can be seen as a valuable service to the audiophile market as well, as it means more relevant and valuable components that drive greater value to you at the end of the day.

If anyone has any questions, feel free to post them openly to facilitate discussion on this thread or PM me directly. Would love to hear from you!

Thank you!

Juan Charvet
Bliss Hifi
https://blisshifi.com

 

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It sounds like you plan to be a dealer who cares more about his customers and their satisfaction than you do about making the highest profits. You are in rarified air.

@aewarren That made my day, seriously, thank you. If it means anything, I can actually recollect a few instances where I’ve had potential buyers interested in an item I was selling, and I had to talk them out of buying something because it was obviously not going to take them where they wanted to go.

In all honesty, this business is currently not yet my primary source of income. I’m hoping that means that I get to conduct the business in the way that I want, with integrity. What does that mean? Well, the high end audio community is dwindling, and there is a massive generational gap. I believe I have the passion, knowledge, and empathy to help people fall in love more deeply with audio in the way that THEY will want to. Doing so is my best chance of helping keeping the torch lit for this industry and pastime for the generations to come. If I can’t make this work to support that purpose, I will probably just close up shop and keep at my current career.

If it’s of any interest to anyone and any clout, my seller feedback on this marketplace might be an attestation of how I worked with buyers in the past before starting this company.