Just got a new Bluesound Node. Very disappointed!

Liza,

Ive been over all my connections several times not to mention all the settings. I think people here may be right when they say there is something wrong with it. 

@last_lemming

Wondering if you read my post above? I have been a very happy owner of a 2i for the last couple of years, running it though an external DAC.

To repeat:

You will want to make sure the tone controls are set to off and that you have the volume set to "output level fixed", (the latter assuming you are using a separate preamp and not using the Node's preamp function).

The Node is a ton of fun.

I have a five of the node 2i units in different systems around the house. While each of these systems also have cd players, turntables and in most cases an outboard DAC I use node through its analog RCA output. Streaming service is Tidal and I do MQA whenever possible. One of the systems does feed an outboard DAC. I had the Mytek Brooklyn + and found it to be somewhat bright. I am now using a Cambridge 200 and like the sound better. I also like the nodes by themselves. While I have heard direct comparisons against better sounding/more expensive units, I think the Bluesound is an incredible value for the money!

May be defective. A digital transport shouldn’t sound like anything. It’s a computer passing digital. 

I have three Bluesound nodes (exercise room, guest cottage, kitchen).  Two are the older version of the Node 2 and one is the latest.  I run Tidal, Spotify, and IDagio through them, and have never had the issue you describe.  Either you got a lemon or their's some setting that got switched, or just some loose connection.  In any case their service Dept will help you track down the problem or replace.