2. misc-audio
  3. 179092-154553

U.P.S

Another ups horror story. Took a svs pb3000 down for them to ship. Needless to say the sub was beat up badly when it arrived in Connecticut, the driver said the box wasn't packed right therefore no refund. So I called to ask what insurance covers and why buy it if I can file a claim. Screwed agian thanks ups.👎

128x128zappas
roxy54's avatar
roxy54
8,009 posts
 

Sorry for that. Definitely use freight or pack it with layers of styrofoam in a box that is much larger than needed in the future.

fiesta75
1,378 posts
 

Sad! I’ve heard horror stories about the big 3 and witnessed a few before learning the hard way. If you have UPS package it by one of their stores, they cover damage if insured. If THEY don’t pack it, all bets are off! I now use FedEx for items less than about 70 lbs.

ozzy62's avatar
ozzy62
3,151 posts
 

I had the UPS Store package and ship a pair of Montana SP-2 II speakers about 15 years ago. I assumed you could trust them to do it right. Wrong.

They arrived completely destroyed. Each 75 lb. speaker was put in a single box with nothing but packing peanuts. UPS paid the claim, but what a hassle, and an eye opener.

 

slaw's avatar
slaw
21,630 posts
 

I had a 90+ lb amp dropped in original packing. Thankfully I had all my ducks in a row and was able to get a refund.

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