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Help with iFi Zen Stream and mconnect HD

I was playing Qobuz over Wi-Fi through mconnect HD on my Zen Stream (ZS) and it was fine until I tried to use another iPad and I lost my connection.  Couldn’t reestablish the connection so I reset the ZS but still didn’t work, even with the original iPad I was using.  I can get up to the point of getting an internet connection and the white light being lit, but when I go back into mconnect HD after connecting the ZS to my Wi-Fi it doesn’t show up as an option in the Local Server area.  I think that’s the problem, so does anyone know what I can do to get mconnect HD to recognize my ZS?  I love this sh*t.  Not.  Thanks for any thoughts, and yes I’ve reached out to both iFi (horrible customer support BTW) and mconnect but not holding my breath.

soix
milpai's avatar
milpai
2,404 posts
 

Hope you are on the same "wifi" network on both the ipad and the ZS. Sometimes, depending on the nodes available, components can automatically switch networks. Good luck.

jackd
1,070 posts
 

Once you've got the Zen Stream back on the network using the iFi app then shut the iPad completely off, wait a few minutes and turn it back on.  Then let mConnect look for the Zen Stream again.  It is likely on a different IP address then when it was used the previous time. 

fuzztone's avatar
fuzztone
5,629 posts
 

I've found that BubbleUPnP is a smoother experience than mConnect.

soix OP
9,596 posts
 

@jackd Thanks for the suggestion, and I think you’re probably on to something with the IP address thing as mconnect is clearly not recognizing the ZS for some reason.  There is no iFi app involved, only the mconnect HD app and http://ifi.local site.  I got the ZS on the network in my iPad Wi-Fi settings, then I connected it on the ifi.local local site, turned the iPad off and back on and no dice.  Not sure what to do here, and it’s really, really frustrating. 

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