I would try watching your computer processes (Process Monitor?) and see what is running during the distortion. If you have a way to substitute a laptop or old computer for the new one you may be able to rule out the computer completely. But not the peripherals that are shared.
Severe short term audio distortion when watching Netflix
Hi all , I can't find a reason for this anywhere - so posting as widely as possible
My Setup
New Win 10 PC with Matrix Element H USB card - Sablon 2020 cable to May KTE DAC - handmade Silver XLR's to Hegel H390 to Dynaudio Heritage Specials
For the last 12 nights, while watching Netflix or Youtube - the audio is swamped by severe high pitched distortion for 3-4 seconds , then all returns to normal
This only happens once per night - between 7 -10PM. Only once, never during the day and only for 3-4 seconds - all was good for more than the last 12 months with this current setup
I have contacted my internet provider - all is good from their end - have checked with a speed test as soon as distortion starts and speed is normal
I have replaced the Ethernet cable
I have uninstalled and reinstalled the Holo Audio driver for my MAY KTE DAC - on a suggestion from Microsoft Support
I have rebooted PC several times and switched off May DAC and unplugged power cord for 30 seconds
Any ideas or suggestions appreciated
Michael
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- 28 posts total
- 28 posts total