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New Project RS2T transport

I have had one already and sent it back, did not work at all upon receipt. Dealing with the Music Room though is a pleasure. Will always do business with them. Had unit replaced with a new one, just arrived Yesterday, Sunday afternoon 7-25-22. Hooked it up and SAID WOW!!! I have a Meitner MA-1 DAC and the synergy is Fabulous. Right out of the box it sounded, GREAT. So very OPEN. I have been blessed when upgrading several pieces to be totally surprised by the improvements. VERY Audible!

I am somewhat concerned though as there have been a great deal of posts about quality control issues. (see first sentence)  As I said unit sounds GREAT, very impressed. HOWEVER, if anyone can comment that owns one, I noticed when placing the little magnetic puck on the disc that it just sits atop the center spindle and does not contact disc. The magnetic puck has a female center on the underside that goes over a very small  male metal protrusion. (SPINDLE)   I would think that it should go over that spindle totally and meet the disc firmly. (no space between disc and puck??? When I place puck on top of CD, It appears that the machining on the underside of the hole should be a MM wider so it doesn't sit atop the spindle and drops down totally on the disc. Hope this makes sense. Thanks Robert TN    Ps would like to thank Charles1 DAD  for encouraging me to stick with transport. It is that GOOD!!!   Just wondering if they all are designed to do what I am experiencing?

robshaw
robshaw OP
254 posts
 

Facten, and Charles 1Dad, In answer to factens post, I received JUST one post from the Rathammer initially. I had sent several or at least a few additional posts to him citing my experiences. To date: He or any representative from Project has never contacted me. Very disappointed.  To me service is EVERYTHING!!! Most anything I buy, service is the deciding factor. So far my RS2T is performing as it should, now with the third one. I will continue to look into the LPS, with the aforementioned thought in mind. ( SERVICE) If anyone has any thoughts or experience with LPS, please feel free to comment.

    Would it not be nice to hear from a company rep: on this post! From any company that makes them???  Listened to my system for an 1 1/2 today, just keeps getting better, if that possible. Have a great weekend all. Be safe!

charles1dad's avatar
charles1dad
10,250 posts
 

Robert, I wouldn’t group Pro-Ject and Fidelizer together. The latter communicates well and is responsive. Their problems are external supply chain uncertainty. They are as frustrated as their customers.

Pro-Ject has apparent internal quality control issues with certain products. From my vantage point this seems so correctable, if attention is sincerely paid to it. An out of the park home run product in terms of sound quality, yet dropping the ball with very fixable QC problems. It makes no sense for someone not to follow up with you Robert.

My support of them has been strong due to the fantastic music reproduction their CD transport contributes to my audio system. But they need to get the entire act together.

Charles

 

facten
2,882 posts
 

Thank you for responding Robert to my question. Lack of response from them is hard to understand; guess QC & CS aren't their concerns

charles1dad's avatar
charles1dad
10,250 posts
 

@robshaw Listened to my system for an 1 1/2 today, just keeps getting better, if that possible. Have a great weekend all. Be safe!

Robert,

You can expect continued improvement in the sound quality for the first 100 hours or so. And this is with the wall wart SMPS. So yes, more to come, then further more with a good LPS.

Charles

robshaw OP
254 posts
 

Very disappointing that the REP: from Project didn't respond further, it would have meant a great deal to me. Listened yesterday for a hour and a half. Thought it sounded better than before, but, wrote it off to the Bourbon. Turns out as Charles said,  improves with time, even with the wall wart.  Can't imagine with the LPS and a upgraded power cable.

Just curious why Charles 1 DAD and Lpretiring , both decided on the Same LPS for the Project??? Just nosy I guess. Haven't really started looking yet. But, what better recommendation than for actual ownership!!!!  I'm sure I could look up the phone number, but if handy would appreciate.  Lpreting , just curious as to your time frame of ordering and receipt. Thanks very much. Robert

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