Yes, up until several months ago, I would just highlight a name, pick details from drop down menu, go to a page that showed their information and Virtual System(s) as a choice (if they had one or more), i.e. I have 3 separate Virtual Systems.
I now have a hard time finding my own Virtual Systems. The drop down menu sometimes is a short list, I click ’edit’ and then a long list appears where I can select Virtual Systems
From the beginning, I have had a random experience finding private messages, they do not always show up either.