What's Up with Magnapan at Shows?


Years ago, Magnapan presented an amazing 5.1 classical music presentation with Audio Research. Beautiful music, awesome sound, no gimmicks. Now every show they play the Wizard of Oz game with something behind a curtain.

I don't get it....just play music and let the consumer decide!
jeff1225
I am going to Axpona in March. I will ask and post a reply in this forum.

If I get the run-a-round or encounter any "rudeness" I will organize a "Sit-In" on the spot!
I assume the speaker-behind-the-curtain is the old trick to suprise you that the less expensive speaker behind the curtain is playing, not the more expensive one that you can see and think is playing.

If that is not clear, I don't know why the Magnapan rep would be offended if someone asked. Likewise, I don't see the problem with asking where a 5.1 demo is available.

I don't get to attend audio shows, so I'm not familiar with the etiquette, but if these questions would cause a problem, I think I know one of the reasons why the high-end can't reach a larger market.
Magnepan has reached the limit of design and technology without significantly increasing prices which they cannot do without sacrificing their major sales pitch---value. The only thing left to do is develop low cost tweaks and variants on the basic theme. They may be rude or aloof at shows because once they came out with the .7 series they have nothing more to say. I am a long time Magnepan owner so I am just stating what I have observed, not bashing.
According to Wendell, the goal of this demonstration wasn't just to sell speakers, but to introduce a concept -- that of using the DWM woofer to match bass panel area to the acoustics of individual rooms. This concept is still unfamiliar to most, and dealers expressed concern that customers would think the DWM meant that the 3.7 didn't put out enough bass, when in fact like all speakers it's tuned to an average room and may need more or less output to fit a particular acoustic. So Wendell is doing his best to get the concept of room matching out there, and judging by the glowing press reaction, the demo seems to have gone over very well.

I guess I should add that Magnepan believes very strongly in the value of blind listening. They use this for effect at shows, but they also use it in their own speaker testing -- they won't make a change unless a listening panel prefers it in a blind A/B test. This is an excellent way of circumventing expectation bias.

Finally, regarding dissatisfaction with the closed demo format, Wendell explains that they have a limited number of good seats and that while he'd like to accommodate requests such as listening to a specific cut, listening without the center and so forth, to do so would be to deny others a chance to listen to the demo. He says that he was doing 15-20 minute demos for four days without a break for lunch. Because they knew the room would have to be in use full time for the demos, Mark and Paula were in the hall to answer questions.