Phono Cartridge Purchase from Asia?


Considering purchasing a Benz Micro Zebrawood L from an Audiogon classified that ships from Asia. I’m a little nervous with it coming from Asia. Does anyone have any experience purchasing from this seller? I wish there was a Benz Micro US distributer. Ugh. 
 

 

 

paulgardner

@jbhiller thanks for the info! Yeah I decided to take the risk and understand there might not be a warranty for this. Kron has been very responsive and has already provided tracking info. Three days from Hong Kong to Chicago is crazy fast! Maybe it’ll be just as fast for me here in Minneapolis. Fingers crossed! 

A fragile expensive phono cart from some one off  place oversea?  No thanks.   It’s risky. Is it really worth it? Can’t you find a good sounding cart from a known reputable source? That’s what I would do.

There is a downside. No warranty. I broke the stylus right off one of these cartridges. (The Benz). The manufacturer denied the warranty claim. I sent it to a third path repair facility and all is good.

It's unlikely that user damage / misuse would be covered under any warranty. 

It’s unlikely that user damage / misuse would be covered under any warranty.

@big_greg That’s exactly what I’m saying too. Nor would I WANT it covered by warranty; it would necessarily raise the prices even more, and I guess I have a more steady hand than most. Buy 2 for the price of 1 (discounted) and take your chances, or pay a > 100% markup for routing an 8 oz package from overseas (assuming you mount & setup cartridges yourself). I’ll take my chances but realize others have a different calculation :)

Whoops! Sorry. Poor choice of words. You folks are sticklers.

My cantilever just came off and I didn't recall ever misusing it. But, because I"m honest I contacted Benz and ask if they could inspect it to see if it was my fault or if it failed early.  The distributor told me no go as the cart was not purchased from its North American dealer. 

Hope that clears this up.

Oh and the other thing, I cannot comment on Kron's other offerings, but I do think that for awhile Benz didn't have a distribution network in North America so we had few options if you wanted to buy one. I think that's changed.