2. misc-audio
  3. 181330-41

I can't believe this.

I have had a Tascam recorder in for warranty repair since October. They claim they are backlogged and have no idea when they can look at it. They claim they are still trying to fix equipment that came in last summer.

But here is the thing that grinds me. They want, " I think they may be able to do a priority service for you, however as I mentioned, most of our service centers that do provide priority service have a fee for it".

This seems like bribery to me.

ozzy

ozzy
jond's avatar
jond
5,985 posts
 

The serious backlog is not unusual at all these days but the priority service for a fee is pretty scuzzy.

onhwy61's avatar
onhwy61
5,303 posts
 

Sounds like capitalism to me.  Would you like it better if there was coach, business or first class service?

jerryg123's avatar
jerryg123
3,429 posts
 

Why?

You pay more to overnight a package.  Lots of companies will charge a fee for expedited service. May only be a day shorter than waiting but it's expedited. 

 

 The serious backlog is not unusual at all these days but the priority service for a fee is pretty scuzzy.

oddiofyl's avatar
oddiofyl
4,097 posts
 

Part of the problem is the wave of people that were seasoned and retired or their job was displaced during covid.   There is a shortage of talent 

jerryg123's avatar
jerryg123
3,429 posts
 

Yep, sent my TD145 in for a tune up and it took 6 weeks, but I am just glad to have a local guy that knows about 45-year-old turntables from Germany. 

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