I can't believe this.

Part of the problem is the wave of people that were seasoned and retired or their job was displaced during covid.   There is a shortage of talent 

Yep, sent my TD145 in for a tune up and it took 6 weeks, but I am just glad to have a local guy that knows about 45-year-old turntables from Germany. 

Tascam evidently outsources the repairs. And they admit they have little control over the service centers. And believe me when I say they are very independent!

The first place I took it to bad mouthed Tascam so bad that I didn’t feel comfortable taking it there. There is more to the story, but I’ll leave it like that.

Where it is today was highly recommend by Tascam and the service manager is/was quite cordial. But once in possession of the unit he is non-committal as to when he will even be able to look at it.

I'm not sure I feel comfortable forking over doe to what seems to me like a bribe to get it moved up the service line. This may be why things are so backed up. "Pay the fee or no work for thee?"

Yeah, I understand covid (that was 2 years ago!) but warranty work should be performed timely. Otherwise, warranties mean nothing.

ozzy

 I understand covid (that was 2 years ago!)

Most of America was locked down still in 2021. Unless you live in SD, TX and FL. 

COVID is still a factor with shutdowns in China........

“And believe me when I say they are very independent!”

Well put. LOL