My PerfectWave dac is working!

My PWD is NOT working!!!

I tried connecting the dac, with a cd transport connected via coaxial, to my preamp via balanced and rca cables. No sound.

I was thinking the problem was with the preamp. So, I connected the PWD directly to my monoblocks. No sound either via rca or xlr!

The unit is on, and appears to be fully operable. Is this an audio gremlin, or are there problems with these pwd’s that I’m not aware of.

I purchased this unit brand new and have used it sparingly because I use vinyl a lot.

I’ve run out of solutions. Can anyone help?

coltrane101-08-2023 8:28pm

Post removed Jan 09, 2023
coltrane1 OP Details Discussions Posts This discussion Message User 792 posts 01-09-2023 at 05:30am Copy Comment URL Report Comment Edit Delete Yes it’s a PS Audio PWD. Thank you for getting back to me. I’ve already rebooted the dac several times. I’ve tried several different inputs. Volume is 100%. I select the coaxial input. I’ve tried rca and xlr out but still no sound.
erik_squires Details Discussions Posts This discussion Message User 16,126 posts 01-09-2023 at 02:20pm Copy Comment URL Report Comment Edit Delete Is there a built in volume control??
Post removed Jan 09, 2023
chayro Details Discussions Posts This discussion Message User 2,996 posts 01-09-2023 at 02:56pm Copy Comment URL Report Comment Edit Delete Did you call PS Audio? They pride themselves on customer service. So says Paul at least.