My PerfectWave dac is working!

My PWD is NOT working!!!

I tried connecting the dac, with a cd transport connected via coaxial, to my preamp via balanced and rca cables. No sound.

I was thinking the problem was with the preamp. So, I connected the PWD directly to my monoblocks. No sound either via rca or xlr!

The unit is on, and appears to be fully operable. Is this an audio gremlin, or are there problems with these pwd’s that I’m not aware of.

I purchased this unit brand new and have used it sparingly because I use vinyl a lot.

I’ve run out of solutions. Can anyone help?

coltrane101-08-2023 8:28pm

jond Details Discussions Posts This discussion Message User 5,846 posts 01-10-2023 at 02:03am Copy Comment URL Report Comment Edit Delete So you're getting no sound from your system at all from any source? Can you hear anything hiss, hum, any system noise? Tubes going bad shouldn't give you a complete and total loss of sound. That scenario almost always turns out to be user error.
Post removed Jan 10, 2023
coltrane1 OP Details Discussions Posts This discussion Message User 792 posts 01-10-2023 at 05:25am Copy Comment URL Report Comment Edit Delete Threshold T3i preamplifier xlr Primaluna Prologue 6 monoblocks rca PS Audio PerfectWave MKII dac xlr PS Audio Phono preamplifier xlr VPI Prime Turntable Cambridge Audio CXC V2 transport coax Martin Logan Summit X Loudspeakers
Post removed Jan 10, 2023
coltrane1 OP Details Discussions Posts This discussion Message User 792 posts 01-10-2023 at 05:50pm Copy Comment URL Report Comment Edit Delete From dac to pre via xlr. From pre to monoblocks via rca because the monoblocks are only rca. The CD player is only a transport. I don’t play MP3’s, only redbook cd’s. The problem is I’ve no sound from dac direct to monoblocks or from pre direct to monoblocks. All power lights are on.