My PerfectWave dac is working!


My PWD is NOT working!!!

I tried connecting the dac, with a cd transport connected via coaxial, to my preamp via balanced and rca cables. No sound.

I was thinking the problem was with the preamp. So, I connected the PWD directly to my monoblocks. No sound either via rca or xlr!

 

The unit is on, and appears to be fully operable. Is this an audio gremlin, or are there problems with these pwd’s that I’m not aware of.

I purchased this unit brand new and have used it sparingly because I use vinyl a lot.

I’ve run out of solutions. Can anyone help?

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The source is the CXC transport connected to the DAC by Coaxial connection. I have a verified connection to the DAC. 
 

I know, what are the odds both amps aren’t working. It doesn’t make sense. 
 

I’ve checked and rechecked all cable connections to each component multiple times. Still I’ve no sound from either the DAC or the phono preamp, OR with the Preamp connected in the loop. Nuthin! Amps are on now with new tubes all around. Still nuthin! Pulling my hair out!

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Regrettably, I didn’t get the bridge. I’ll try connecting the usb input, just to cover all bases. It’s connected to my MAC. 

Do you have a friend or relative who has a working system that would let you bring the DAC over and see if it works there?