My PerfectWave dac is working!

My PWD is NOT working!!!

I tried connecting the dac, with a cd transport connected via coaxial, to my preamp via balanced and rca cables. No sound.

I was thinking the problem was with the preamp. So, I connected the PWD directly to my monoblocks. No sound either via rca or xlr!

The unit is on, and appears to be fully operable. Is this an audio gremlin, or are there problems with these pwd’s that I’m not aware of.

I purchased this unit brand new and have used it sparingly because I use vinyl a lot.

I’ve run out of solutions. Can anyone help?

coltrane101-08-2023 8:28pm

Post removed Jan 11, 2023
coltrane1 OP Details Discussions Posts This discussion Message User 792 posts 01-11-2023 at 10:02pm Copy Comment URL Report Comment Edit Delete Regrettably, I didn’t get the bridge. I’ll try connecting the usb input, just to cover all bases. It’s connected to my MAC.
coltrane1 OP Details Discussions Posts This discussion Message User 792 posts 01-12-2023 at 01:26am Copy Comment URL Report Comment Edit Delete I just connected the USB input to the DAC running to my computer. Not a sound.
mahler123 Details Discussions Posts This discussion Message User 3,361 posts 01-12-2023 at 11:02am Copy Comment URL Report Comment Edit Delete Do you have a friend or relative who has a working system that would let you bring the DAC over and see if it works there?
coltrane1 OP Details Discussions Posts This discussion Message User 792 posts 01-12-2023 at 09:59pm Copy Comment URL Report Comment Edit Delete Unfortunately not locally. But since I’ve no sound with the preamp and phono preamp either, I now feel the problem isn’t the dac, it’s elsewhere. But I haven’t a clue how to track down the source of the problem.