Innovative Autio in NYC just hung up on me


Being they are one of two dealers for StromTank, and being I would like to buy one, I called Innovative Audio in NYC and was greeted by a woman who insisted on keeping her voice loud and when I told her she was yelling at me, hung up on me!  

I guess this is why in my 50 years in HiFi, I NEVER shopped at Innovative Audio Video Showrooms.  I can order the unit directly from Alex, and I am.  It would have been nice to go for a listen.  StromTank should STRONGLY consider these yokels selling for them.

128x128cerrot

bubba12

There is this false narrative about dealers being helpful and nice. I have not necessarily seen that. They don’t let you really listen at your leisure. They control the music selection ...

You've been visiting the wrong dealers.

I've had the best service at Brooks Berdan Monrovia SoCal.  Great listening session.

On audio dealers most of the time good service is rare.Here in Chicago At Quintessen Audio never have a bad experience from them? Mick treat everybody with dignity.

Clearly they were having a party in their store, I'd be frustrated too if I didn't get invited.

Maybe she got unhappy because she hates charging such high prices for audio gear.

Maybe she hates working there.

It's Manhattan.

Most people going into the stores don't buy anything it's very frustrating.

 

@p05129,

that store wouldn’t be Lyric that was in NY was it?   The one that was a few miles over the border of Connecticut.  New Rochelle or some place similar?   My friend and I got thrown out of the store after driving down from RI. My friend was planning on buying from them but  the owner looked us over and decided we didn’t have money.  My friend did have his AMEX gold card he was going to use.  We ended up at what is now Take5 Audio in Connecticut and he bought what he wanted at a slight discount.   This was back around 1978 or so.