With Roon I prefer Qobuz over Tidal.
Qobuz hell
Ending a subscription with qobuz turned out to be hell. I did it two weeks ago only to find out that my account is still active and I am still being charged. I contacted qobuz yesterday and the first response was from a bot saying at 9AM they will be back online tomorrow. Which is actually today, so when I got online to figure out what happened, I received the rudest, most useless responses and then ending the chat by the agent. So as of now, I am unable to cancel my subscription - I don't want to use it, pay for it etc. I found it mediocre anyway.
I have no doubt I will spend many hours trying to cancel it in the coming days and get horrible treatment.
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- 70 posts total
I have done a Qobuz trial twice because of all the praise here. Both times I cancelled before the trial end and received an email confirmation saying thank you and that I can continue using it until the full trial time is over…. No issues here. |
“Among those complaining of Qobuz SQ, nobody reveals what streamers they are using” That’s so true. Very few realize here that UI like Roon, Audirvana and hardware both impacts the final rendering (sound). Conductor app is one of the best UI that doesn’t temper or should I say molest the bitstream like Roon or Audirvana. One of the reason. I still prefer Conductor app and Aurender over Roon any other hardware supporting Roon. I prefer Qobuz over any otter streaming service! |
- 70 posts total