Problem with my Rose 150 b


I’m having a connectivity issue with my 150 and my iPad which I use to control the Rose. I can be playing music using the Rose App and just start losing the sound which is intermittent and comes and goes. I have the Rose connected to my AT&T router with an AQ pearl ethernet cable that is about 8’ long. I stream mainly Tidal although it happens when using Quobuz also. I have tried unplugging the 150 and restarting it also unplugging the router and rebooting it too. I haven’t reached out to Hifi Rose yet . Anyone have any thoughts. When this thing is working the sound is really nice. One other thing is that I have AT&T fiber which has 1000mbs speed.

gphill

So, my cable is a Cat 7 cable. I did a factory reset and think I may of solved my connectivity problem but I’m not getting any sound from my rose.  Has to be something simple but I don’t know what.

Other sources are working. I’m getting Tidal into the Rose because the meters are moving just nothing coming out. It’s like it’s muted inside. How do I check the output.