Last year i sent email to Magnepan,ask infoto buy directly LRS Planar speakers and price with shipping to Puerto Rico 2 weeks later they answer me and they’re not ship to Puerto Rico because the speakers is too fragile and they said may arrived destroyed,🙄 i am very frustrated to that but i decided not to buy Magnepan because it’s too much trouble or they’re not interested to sell speakers i recomend you to buy another brand the speakers.
Is Magnepan still in business ?
Does anyone know if these guys are still actively in business? No one answers the phone, no one returns a VM, no one returns an email- except Wendell who briefly and vaguely says "I'm no longer involved with sales and I'm traveling"-
I ordered a pair of LRS+ back in November with a woman at Magnepan who now seems to no longer be there (her email bounces back) and when I call/email to check in on the order I get nothing from anyone. Does anyone know what's going on or is it as obvious as it appears- they're out of or going out of business? Bizarre.
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@hilde45 It really isn't the same as your example. The email of the person there bounced back and offered no alternative. No one answered any extension in sales, service, support or orders. No one returned one of the several VM's I left for days. At some point, given how fragile some businesses seem to be post Covid it was reasonable to begin to wonder if they were still in business. I posted the update above that they eventually did return a call and then my speakers were shipped and are on the way so all good. It wasn't a case of my "dialing, getting no dial tone and then assuming they were out of business"- it was over the course of several days. Thanks |
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