Bluesound Node 2 producing distortion and dropouts


I have my Bluesound Node connected via co-ax to a Chord Hugo TT-2 and have been experiencing some issues as of late. When I start to listen to music I sometimes have a distortion with dropouts. I have found that if I unplug the power cord on the Bluesound and press the buttons on the top and re-plug the power cord, the issue goes away.

is anyone else experiencing this? Is this a signal from the Bluesound that is starting to fail and I should start shopping for a replacement streamer. A little background, I originally bought this unit 3-4 years ago,new. I used a Rega DAC then a Chord Cutest and about 6-8 months ago the Hugo. Until a few weeks ago I had great service from this unit, so I don’t feel the DAC is related to the issue. I mainly am using Tidal and Qobuz for streaming.

any insight is greatly appreciated, thank you.

Theo

128x128theo

Randymap, that is the same version I have. So that must be the culprit. donlp33, mentioned he now has version 3-20-49 and seems to have solved his. So until then I will be rebooting as well, at least I can do that from the iPad.

 

thank you 

Interesting.  I got my crossover back and thought it was just everything breaking in. Yesterday, clear as a bell. I have 3.20.5.  Brand new update?  Also, I put an aftermarket power supply in mine.  The vendor stated the original power supply caused parts to get too hot and fail due to positioning on the OEM PS board.

I had a similar issue with two Bluesound units each after several years of use.  They are doorstops now

I don't get distortion but do get an occasional drop out.  Mine Node has a wired connection.  I find it is due to a needed upgrade or my device (new ipad or Node) needing a reboot or software restart, or just a function of my ISP.   We usually reboot our computers everyday but my node/ipad may not get a full reboot for months.  

I got a response from Bluesound and they suggested a different cable, but I really think that is not the culprit as I have been  using this Kimber D-60 for a few years. I see that the upgrade donlp33 mentioned 3.20.49 is coming but I can't seem to download it yet.

Fingers crossed!