Yamaha Amplifier Warranty Issues


My Yamaha A-S2100 integrated amplifier under warranty has been sent to an authorized Dealer for repairs, Yamaha says the parts are back ordered 10-12 weeks and some cannot be found yet. They refuse to replace with a new amp. What good is this warranty? Is'nt there anything I can do?

128x128oldieaudio

How long have you had the amp thatis most important ,if only a few weeks 

than any good dealer would give you an exchange ,if not expose these guys who  will not work with you. Where is the repair facility ?  Thsts total BS if they make it 

the repair shop can either just replaces board or trouble shoot it and fix the bad part. I owned one ,it’s not that complicated by any average audio technician 

ifyou don’t have a backup system have it sent to another tech , expose this 

unprofessional behavior .

Do they have a main headquarters in California? If so, the law there is very much in your favor. No legal advice intended or offered. 

Just about a decade ago, a rather expensive well-known brand, high-end home theater receiver (HTR) I purchased new failed just after the warranty had expired.  It would turn on but produced an error message I do not now recall.  A check on the web revealed this was a widespread problem.  I contacted the manufacturer’s office here in the USA and was told that the failure was due to a failed microprocessor that had gone out of production and was no longer available to them.  He asked again about warranty status, and when I told him it was months out of warranty, he very nicely apologized and said that there was nothing they could do.  I then turned to my dealer, who was very nice and sold me a name-brand, high quality HTR at a steep discount, his cost I believe, and it is still working today.  He sealed me as a customer for brands he carried, and I subsequently made other purchases from him.