My Triton Ones are being delivered to me tomorrow

I had a bunch of issues with one of the Triton One towers. After an hour of playing, one of the speakers got very muffled and distorted. I did the usual swaps and found it was the speaker. I sent a message to my dealer last night and he was at my home this morning at 6:30am with a brand new tower. We uncrated it, he took the defective speaker and left.

I then noticed that the amp wasn't working in the new speaker he just delivered!!!! I sent the dealer another message and an hour later, he showed up at my house again with yet another new tower. Thankfully, this one is working fine. I am wondering of Golden Ear has QC issues. I plan on calling the company tomorrow to express my displeasure.

The dealer (Audio Concepts in Attleboro, Mass.) was wonderful and went many extra miles for me. I am glad I tipped the salesman yesterday when he brought me the first pair of speakers.

I hope the third time's a charm.

You are wondering in Chinese contract Factory has QC problems ?

Stereo5, I'm not sure I would voice very much displeasure. It seems like the dealer did right by you and solved your problem very quickly.

However, I'm sure that Sandy Gross would be interested to hear your story and will probably investigate to see if there is a systemic problem.

Nonetheless, you now have a pair of *very* fine speakers - sit back and enjoy them...

-RW-

Decent guys over at Audio Concepts...... I have bought from them several times and they always treated me right.