Aurender Conductor app reliability and user experience

@glennewdick, If your "Conductor App drops your connection and sometimes is hard to regain, specifically after your turn it on and having to search every time for the Aurender" represents a SERIOUS ’unacceptable’ connectivity issue.

Please file a remote support request with Aurender for their review and comments. Go to the Apps settings and look for Remote Support Request and provide all the details. .

IMHO, if you are losing your connection, it sounds like maybe a Wi-Fi and/or Internet connection issue. Obviously, you should cold boot all devices (power down and restart) and see if that helps. I suggest you confirm your Wi-Fi connection is strong and that your Internet is working correctly. I just had my Cable person here to replace all my inside cables and connections, all connections at my outside cable distribution box and all connections at the cable box entering my home. He checked the cable strength at all locations to confirm all frequencies are working (they were).

Please also confirm your iPad, that connects to the Aurender, is close to your router. I recently installed the NetGear ORBI 960 Series Quad-Band WiFi 6E Mesh Router and placed the 2nd satellite router in my living room where I use my iPad. This helps to ensure a strong Wi-Fi connection.

Connectivity issues, like yours, are not easy to chase down and might take some time. Please do not give up and keep us posted.

@vonhelmholtz 

The Lightning app betters Conductor in the following areas;

Look and feel of the user interface

Search Capabilities

Artwork 

I've had good customer service from both Aurender and Auralic. Bottom line, the Auralic Aries G1.1 sounds better in my system than my Aurender N100H. I listen to vinyl 90% of the time anyway. 

The Aurender Conductor is a solid app that is easy to use and rock solid. If someone is having issues with connectivity it is probably their network, not the Aurrender.

OP… you want to purchase an N level streamer only product. Then you can choose the DAC separately. This gives you great flexibility. 
 

I own both an N100 and W20SE streamer. They are world class and cost effective. I have owned and auditioned others. This is the brand to get. My systems are under my UserID.

The bluos app with my Node 130 was always top notch for me until I got into Innuos sense. No experience with Aurender app, but I read enough complaints it drove me to the Zenith mk3 instead. 

My experience with the conductor app and Aurender support has been nothing short of disastrous. Firstly when integrating with Qobuz I lost about 300 albums that were in my Quobuz library and had to spend many hours manually trying to reload the missing albums to conductor .  Secondly while the app seems to indicate you can sort by artist, album, genre, composer etc I could only sort by artist and album and even here classical composers did not exist unless their name appeared first on the album cover. Like most other apps artists were listed by their first name initial. All in all pretty hopeless when trying to search for composers in your saved library albums. Aurender support were at first trying to sort out the problems but eventually they gave up with no solution provided. Finally yes the app does lose contact with the streamer from time to time. A great pity really because the SQ is excellent but my search for a streamer with a workable app continues. Is the Eversolo the answer?