UPS Driver Literally Drops Package with New Hana Umami Red


I just purchased a Hana Umami Red and it arrived yesterday. I looked back at my ring doorbell video footage and saw that the UPS driver literally dropped the package from about waist high onto my porch. Here is a link to the shared video: https://ring.com/share/b8d92b2f-f777-4366-8cca-18459bc6bfac

It was packaged well from the distributor and everything looks fine (I opened the box before realizing this happened). I haven’t installed yet, but I’m pretty upset by this and not sure I want to install it. The rational side of me is saying these packages see much worse during transit, but I’m worried about the possible damage or latent damage this careless act may have caused. How robust are phono cartridges and how susceptible to shipping damage?  Looking for some opinions please.

 

cbl117

@cbl117 

I wouldn’t worry about coil wire. For your piece of mind, share your concerns with your dealer and follow his advice. Should you find anything wrong with cart post installation, you have your dealer support and manufacture warranty for free replacement. 

@lalitk Copy.  I've reached out to my dealer too.  I wanted to get some opinions here as well.  I appreciate everyone's replies.  It is definitely helping to set my mind at ease.

The excellent packing will protect the cartridge and the minuscule mass of the tiny coil wire will not be effected at all. Chances are, it saw a lot worse in it's journey from factory to you.

If that porcelain teacup was not damaged during its trip down a flight of stairs whilst strapped in to a barrel or whatever, that cartridge was not even fazed by its 3-4 foot drop inside its confined and padded environment. Let’s imagine what that cartridge went through during its trip from Japan; the UPS guy dropping it on your doorstep was probably its gentlest trauma along the way.

I see that Dill and I are in complete agreement. For that matter, humans survive massively higher stresses when strapped in to support structures that are in turn fixed to the much larger mass of whatever is carrying them.  Like seatbelts.

Not to escape the obvious, but was this near $4K cartridge not shipped with signature-required?