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UPS Driver Literally Drops Package with New Hana Umami Red

I just purchased a Hana Umami Red and it arrived yesterday. I looked back at my ring doorbell video footage and saw that the UPS driver literally dropped the package from about waist high onto my porch. Here is a link to the shared video: https://ring.com/share/b8d92b2f-f777-4366-8cca-18459bc6bfac

It was packaged well from the distributor and everything looks fine (I opened the box before realizing this happened). I haven’t installed yet, but I’m pretty upset by this and not sure I want to install it. The rational side of me is saying these packages see much worse during transit, but I’m worried about the possible damage or latent damage this careless act may have caused. How robust are phono cartridges and how susceptible to shipping damage?  Looking for some opinions please.

 

cbl117
mekong56
137 posts
 

I just watched the video. It was dropped from about knee height, nothing egregious, or concerning to me. 53 posts later… Seriously?

gumbedamit
97 posts
 

Had a similar experience with FedEx.. 

 I just got my Acoustat TNT200 rebuilt and Monoblocked by Roy E. FedEx truck pulls on front of my house.  I'm outside waiting,  she slides the door open, reaches above her head ro grab the box. I watched it all before it happened.  I rushed down the path to her before she tried to bare the weight.  As she swings around, the box drops right to the ground....I opened the box, of course one of the corners was dented as well as a few large CAPS dis-lodging,  that sucked!!!!

 

russbutton's avatar
russbutton
408 posts
 

Whenever I pack something for shipment, I pack it in such a way that it can survive an 8 foot drop onto a concrete floor.  Put that in your mind when you double box and pack things and you'll be good.

lewm
12,497 posts
 

Every time I see this thread title, I cannot help wondering what damage might have been done of the UPS driver figuratively dropped the box containing the Hana Umami Red, which already sounds like an exotic Asian spice or illicit drug.  Or hypothetically dropped it.

cid1945
59 posts
 

At least the driver put the package behind something to shield it from thieves. It takes an extra  second  for a delivery person set the package down gently, but some people won't even do that. My UPS guy just sets my packages  down   wherever he pleases. Regardless. Cartridges  are the least likely to be damaged during transit. I worked at  Fedex for 20 years as a courier. Handled everyone's package as if it were my own. 

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