Policy changes at The Music Room TMR Audio

I have sold many things through the TMR  and was treated very well. We would all like to think our product is worth more, and probably is. I had several issues with a Project RS2T transport that was returned and re ordered many times, as it wouldn't work properly. They were GREAT, apologized over and over and finally I got a working one. The best part of TMR, is CUSTOMER SERVICE!!!!! They actually seem to care about you, which in today's world seems rare.  It's nice to be able to TRUST someone, especially when your talking large sums om money being transacted. 5% is the cost of doing business I guess but as others have said, many others are much more,  and don't offer in my opinion, the aforementioned hand holding!!!  Will always do business with them. Robert TN

@sbank 

If the item you want has a “make offer” option, make an offer. There isn’t anyone specific to discuss it with. You will get an email of acceptance, or counter. You can haggle from there. Of course, there will be a bit of a premium if buying through them. They handle all the incoming shipping from any item, trade or otherwise and pay to put ads on EBay, Agon, etc. it all costs money…

Overall, I’ve had great success with them and think the new policy is very reasonable.

Well I gues I'm the exception to the "TMR is great" chorus. $1400 later, I'll omit the details.

the policy changes seem imminently reasonable to me... tmr is a good outfit, always had good dealings with them

I think the new policy is fair. Lalitk agree new 5% for new, and used 2%, if you are serious in buying yes get the guy who can make a deal.TMR is a legit place to buy.