Greetings TMR-Audiophiles, we appreciate the continued opportunity to serve you all. I just wanted to pop in and clarify the new policy for anyone who has not read the "fine print."
CPO Products (used): 30 day returns, 90-day warranty, 5% restocking fee.
Factory Authorized (new or open box): 60 day returns, manufacturer warranty, No restocking fee.
We are now factory authorized for over 50 great HiFi brands, so it’s important to make the distinction that the restocking fee only applies to returns of CPO gear, and in those cases only when a product is not defective. Of course, we can always work with a customer when there are unique circumstances or an exchange. We don’t want to take the fun out shopping with us!
Thank you all for your continued support and patronage.
Josh