2. misc-audio
  3. 186039-20042

Another Fedex problem...

Just wanting to point out a problem I am having with Fedex as a potential warning and to see if anyone else is having this situation come up.

The last 4 packages I have had delivered to me by a vender via Fedex have NOT come to my home. In fact, only once did the delivery driver leave a notice on my door? It seems Fedex drivers like to skip your house and take the package to a designated drop off point. In my case, that is a Walgreens store that is totally inept and uneducated as to how to organize these packages.

In the last 2 instances, I have had to change my address to a drop off point (I have chosen) to avoid having the package sent back to the original sender. I asked a driver I had seen do this ...and he gave a very evasive answer.

Is anyone else having this problem?

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elrod
245 posts
 

I've always had great luck with FedEx. Possibly just a local issue?

ghdprentice
7,047 posts
 

I would contact FedEx. 
 

FedEx was the premier delivery company until a bout five years ago… since then they have been falling apart… UPS has been gaining In technology and customer care over the last few years. 
 

I have had occationally incidences over the last few years… not consecutively though. 

gpgr4blu
1,088 posts
 

Such bad luck with fedex delivery of audio gear between losing and damaging equipment without honoring the insurance which I paid for. Had to switch to UPS.

mitch2
4,007 posts
 

I too have had good luck with FedEx although I tend to use UPS.  However, I understand the frustration of those who have bad experiences.  I agree with @ghdprentice about contacting FedEx.  Also, I believe you can set up a free personal account that may provide some benefits related to tracking and resolving issues.  Good luck.

kgturner's avatar
kgturner
663 posts
 

FedEx just dropped 6 packages at my house last week. 5 from one seller. 1 from another. As mentioned by elrod, it sounds like more of a problem with your local FedEx. Whenever possible, I pick a drop off near my home as I hate having to deal with re-delivery or hold at FedEx.

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