Can't get Acoustic Zen Adagios to sound smooth

To Johnny R,
Well if it makes you feel better that the famous one page "blue sheet" of instructions included in the IC speaker cartons was to build speaker stands....Fine...but, I did not find a owners manual you claim. But too often rabid devotion tends to exclude the facts of reality. , if you want to look like an ass to the membership that is your business. At least, we "officially" know you are Vandersteen dealer "tried and true"

Next time, I run into John Atkinson, I will mention that you qualified his so-called "brilliance" at my expense.
That is usually the knee-jerk reaction of a person who has gone from "admirer" to "worshipper" in the cause of product.

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To Shakeydeal....Good come to Ctsooner's comment about your unpleasant experience with RV, though I honestly believe that Ctsooner provides good points based on his experience in high-end audio, and not offering us another lecture. I am sorry you got dragged into this pissing contest by sharing your own thoughts on RV's personality. Nevertheless, there are plenty of members who have offered good advice, but I am beginning to feel this is becoming a game of one-upmanship.

Let me point out that it was Audioconnection's JohhnyR who got his back up when I claimed that the Vandersteen 1C was/is a nice speaker, but....etc.etc (Ironically, I recommended the model to a few friends after I had sold my pair) However, that being said, I will take the positive advice from those members who offered it, and try a few changes. But it is time,(at least for me) to close down this thread.

Sunnyjim
I just got a response from RV and he asked me to
post this, Hope this helps to some closure.
Best JohnnyR

There is never a good reason to not be polite to a customer but I am human. One can download the owners manual or ask the dealer. Margins are based on the fact that the dealer does the interface with the consumer. If only 10% of our customers needed help from the manufacture the price of the product would have to go up a lot or the dealer margin would need to go down. It can't work both ways. In many other industries people have to pay for customer tech services especially when the customer bought the product used. Anyway 38 years of service and I still try to help everybody myself in a friendly but efficient way.

I bought a used pair of 1Cs a few years ago for my GF (now wife). They arrived pretty beat up with one woofer not functioning. I contacted a dealer but was instucted to call RV regarding repair.

I'm not saying he was a horse's ass, but it wasn't a pleasant conversation. I did send the driver in and it was repaired and returned. No harm, no foul. But friendly is not how I would describe him. As a matter of fact, I probably wouldn't be described as such either.

So as I stated before, I don't care one way or the other. That's just my experience.

Shakey

Shakey, I'm honestly not trying to be snarky, but if you don't care, why do you even bring it up? We have all had bad experiences in our life an often times those turn into great experiences for who we meet etc..

I asked a friend to read some of your posts to see if I was off base and he said the same thing, that you seem to have it out for the guy and his products. I'm glad that you have the passion that you do as that's better than apathy in my book. I do post about Vandersteen or Ayre or anything else I own and love because all too often people make posts based on their thoughts and not facts. I know that at least one poster emailed me to apologize about their less than positive comments on Vandy's upper line speakers as he admitted he never heard them. He was going off of what other posters have said about them on forums and he took it for fact.

When I hear folks make a comment about the sound of a product and not one reviewer or person who actually owns the product has said anything close, doesn't that make you think that the poster probably hasn't heard the product or at least not in a fair setting? I think that's a fair question.
Anyways, it all seems good and I'm impressed that he took the time to explain himself and that a dealer cares enough to try and help.

If you had brought your damaged speaker that you bought through another dealer to Johnny, I know for a fact that he'd work with you as if you bought it new from him. I've seen him do that and his posting on these boards shows that's the type of stand up guy he is. He's a true throw back and the industry needs more guys like him. JMHO and I'm sorry if any of my comments seemed over the line as I try not to use profanity or make personal attacks on the boards (however I will passionately stand up for products and companies that I've had incredible experiences with like Vandersteen and Audio Connection and Take 5 Audio and the list goes on).

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