Timbernation Platform Problems


I recently bought a 19" x 19" x 2" maple platform from Timbernation. The plan was to use this platform with my Zoethecus amp stand for supporting my ARC Ref110 amp. When I received maple platform one of the sides was not properly planed down. The surface is irregular and rough. I will try to post a photo or two soon. 

When I contacted Mariah at Timbernation via email here is the response I received: "I showed Chris the pics and he said that it will fit into your stand just fine. Did you try it yet? You will be able to put the unfinished side down into your stand and the finished side will be facing up." 

I expected a maple block that was of high quality and not one that has significant imperfections on one side. Has anyone had any similar experiences with Timbernation? Should I just accept this? Any input or advise is appreciated.
pilrem

I purchased 2 audio racks from Timbernation about 6 months ago and the whole deal went perfect. Their people are most pleasant and they built me two beautiful racks. The only thing I will mention is that is took about 4 months to get them. 

 

Good things in life are worth waiting for!

My entire rack system is 2" thick Timbernation maple platforms. Done in a beautiful matt gloss finish. 

But I always wondered if birch ply would sound better?

My entire rack system is 2" thick Timbernation maple platforms. Done in a beautiful matt gloss finish. 

This is a contradiction, matte and gloss are at opposite ends of the sheen spectrum. Perhaps you meant a full-filled gloss finish?

You are right, my bad. I had the semi gloss finish done, not full gloss. Its just right IMO.