I have had a couple of one on one interactions with Jay and found that he gave me great advice. He stayed within my budget, gave me both pro's and con's about the direction I was headed in and was able to connect with a fantastic deal on a component I was interested in purchasing. He actually recommended product based on what I like to listen to and had demoed.
I can see how people would take him as over the top; however, I try not to confuse that with his passion for music.