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Resolving CD Transports Crowd Sourcing

Hi everyone! A couple of years ago I purchased my endgame CD transport- a Pro-Ject CD Box RS2T. Loved almost everything about the unit--highly resolving presentation, dead quiet background, balanced placement of instruments in a believable 3 dimensional soundstage, and  the synergy it had with my components. In fact I loved the transport so much I had two of them because Pro-Ject quality control and customer service is the pits. After almost a year of hassles, I'm swearing of Pro-Ject.

I'm in the market for a replacement CD transport that has the same qualities of the Pro-Ject minus the quality issues and customer service.

PS Audio, Jay's Audio, CEC, Audio Research (which are CD/DAC units) come up in my search. What are your thoughts? With all the bells and whistles the Pro-Ject was around $3300, so that gives you an idea of my budget, though I could go higher.

Thanks in advance!

128x128wharfy
wharfy's avatar
wharfy OP
352 posts
 

@charles1dad 

This is their response. Does this mean the quality control issues have been fixed and a buyer can have confidence that the problems have been eliminated? I emailed them back and haven't gotten a response yet.

BTW--I picked up a used copy of Miles Davis, Highlights from the Plugged Nickel. Wow! 

"Thanks for your message. There have been several improvements over the years. A number of firmware updates that fixed various display issues and power and CD reading issues.

The top lid has received a modification to sound proof the CD player, as the CD Pro 8 was often a bit too noisy, especially when used in small rooms. It was fine with CDs that were very straight and not bent, but some CDs that were in less of a good shape (which are more than one would think) were noisy.

There have also been various improvements to the packaging and securing of the drive for transport.

 

Best regards,

 

Dominik Hofer"

 

charles1dad's avatar
charles1dad
10,250 posts
 

@wharfy

Hi David, thanks for sharing this reply from Pro-Ject. I hope that they respond to your pertinent follow up question. I have to say that I have not experienced any of the numerous problems they detailed. My RS2T has been silent while operating since day 1. Anyway I hope that their quality control is raised to a consistent high standard.

It should not be a hit and miss proposition under any circumstances. Every buyer of this transport should expect and receive the exact same outcome that I have gotten. As always David I appreciate your recording recommendations and heads up.

Charles

facten
2,887 posts
 

I have no dog in this fight but I am curious if either of you have "bent CDs"?  I can't say that I have a one. And, I  wonder how they would come to a conclusion that owners had noise problems because of "bent CDs".

charles1dad's avatar
charles1dad
10,250 posts
 

@facten 

Good question/fair point.

Charles

wharfy's avatar
wharfy OP
352 posts
 

Just an FYI follow-up to my previous follow-up- 

On Monday, I responded to Pro-Ject support with the following question: "With the redesign, can a CD Box user now have confidence that the problems rendering the transport inoperable have now been eliminated?"

It's now Friday, and I haven't gotten a response. 

 

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