Resolving CD Transports Crowd Sourcing

"So, if the issues are corrected, how would one find out, without purchasing and hoping you got a good one? "

If it were me before I took another chance ( I wouldn't) I'd call the dealer I bought it from and ask what their present take on the quality/returns is. I'd also call a couple of other dealers and ask the same. I would preface my question with the fact that I have had to return 2 of them already. I would not discuss with them the responses received from Project as to not prejudice their responses. Compare and contrast for yourself the dealer(s)' and Project's responses; and then decide whether or not you want to take another chance.

@facten 

Good advice. I understand why you wouldn't. I also understand why David is contemplating another try. He's lived with it and has experienced its brilliant sound quality. 

Charles

@charles1dad - I shouldn’t have interjected "I wouldn’t" into the comment as what I would do under the same circumstance that he encountered doesn’t matter. The rest I still recommend considering before shelling funds out. Project’s responses seem to downplay and minimize the issues versus responding with a more customer centric view of responsibility and defined assurance of  problem resolution.

@facten 

As a very happy owner of the RS2T I totally have no issue with your injected comment. Pro-Ject has a quality control problem that they have to acknowledge and correct. Hopefully they will commit to this. They obviously had a bad product run at some point. 
 

I purchase my RS2T in November 2021 and have had zero problems. This seems to be the case with other owners who purchased around that same period. So something went wrong at some point with subsequent production of this transport. I’ve been an advocate of the RS2T on this forum solely based upon my outcome with it. 
 

Pro-Ject needs to figure out how to get the quality control and reliability to match their achievements with its superb sound quality.

Charles

@charles1dad 

@facten 

Thanks for the timely and common sense advice. I called the dealer from whom I purchased my CD Boxes. His advised against because there is still too high failure rate. He won't be taking orders for it in the foreseeable future. I followed up with a second phone call to another audio dealer who advised against it, also. Oh well, that settles it.....

Onward and upward. Waiting for the Urd and Teac 701T to be released. Am going to give them attentive auditions.

David