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Checking for crossover and driver issues

A tech question.  
My brand new Pathos Heritage MKii hybrid integrated has gone into DC OFFSET mode and can’t be reset.  Working with dealer and factory.  It appears that no electronics issues in my setup could have caused the issue. 
 

Dealer suggests a crossover or driver issue in my Tannoy Kensingtons could be the cause. I have access to a very good local tech in Chicago. Is there a way to check crossovers and drivers without sending them into Tannoy for service?

TIA any advice or direction 

128x128cantorgale
cantorgale's avatar
cantorgale OP
116 posts
 

Thanks.  I just connected the Kensingtons to my NAIM ATOM and they work perfectly.  I’m told by my tech that means there is no issue with the speakers.  What an amazing little machine the NAIM ATOM is BTW. It’s normally running Tannoy Mini Autographs in my bedroom.  

czarivey
5,745 posts
 

smart circuits sometimes do stupid things out of nothing.

get rid of smart stuff and everything works

gs5556
1,218 posts
 

That DC offset circuit itself could be at fault. Amplifiers cannot be diagnosed over the phone with non-tech customers. Don't waste your time troubleshooting, send it for warranty repair.

Just to be sure, check to see if the wall receptacle is operating normally. 120VAC on the hot, very little voltage on the neutral and nothing on the ground. If the ground is showing voltage, that will definitely impact an amplifier with microprocessor controllers. 

Also, are you using the Kensington's earth ground? If so, disconnect it and see what happens.

cantorgale's avatar
cantorgale OP
116 posts
 

@gs5556 

Thanks for the information. I will be sending the amp in for service.  Not using the Tannoy ground.  Also, the amp isn’t plugged into a wall AC. It runs from a Transparent PowerIsolator.  I tried it directly from the wall to no avail. Thanks again. 

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