Nordost repair

You're quite welcome. 

Doesn't cost anything to ask.

I asked the Nordost rep a while back if they could mod my Tyr phono cable. I wanted to go from RCA’s at the tonearm end to a DIN connector. Was told no go.

Well after 2 unanswered emails, I give Nordost a big FAIL in the customer response column.

Ordered some Neutrik NF2C-B2’s which were the Nordost OEM for this 1st run II version. I bought 2 pair for $54.96 including shipping, which probably saved me at least $100 +and hassle of an official Nordost repair(if I ever DID get an RA#).

Thought about getting WBT’s, but after looking at price, way out of my price tolerance.

You can’t buy 1 real WBT RCA for the price of 4 MIC’s which look ALMOST identical to ones used on my 1st gen Heimdall IC’s.

4X WBT-0110 Ag Nextgen HiFi Audio RCA Plug Coaxial Cable Interconnect Connector | eBay

15 minutes and soldering iron, the Frey is back in action.

Interesting. And you reached out to them using their web form, correct?

I just searched my inbox as I remembered inquiring about cutting a 2m pair of XLRs into 2 1m pairs. This was last June. I see they replied the same day. The answer was no but that’s not the point here. Glad you got your cables fixed but nit thrilled to see the non-existence of custom support in your case.

"Interesting. And you reached out to them using their web form, correct?"

Yes, I reached out thru their "contact us" page. I'll just chalk it to "stuff happens."

I guess if I look at the big picture-purchased used private, 1/4 of list, almost 10 years of use, I can't expect company support like I purchased it full MSRP from a dealer.

Nordost is still my personal choice for cable. I just can't justify paying list for their products.