Volti does it again!

I always get a kick out of the "return policy" guys. Seriously, don’t you make some effort to hear a product before jumping in?

Do you always get a kick? Or are you trolling?

Many of us DO make an effort to find others with the speakers we’re interested in. Small companies don’t often have that wide a distribution. It’s a big country -- have you noticed?

That’s why return policies exist, bro. That’s why other companies have them.

Greg explained why he doesn’t want to do this. Totally legit reasoning and totally his choice. He was chill about it. He didn’t jump on the people asking a perfectly reasonable question about a perfectly common practice. He doesn’t really need trolling to make his argument. He made it with good reasoning and civility. Take a page.

Is there anyone in the Denver/Boulder area with the Rivals willing to host a listening session?   I'd love to visit Greg in TN but I have geriatric dog who makes if very difficult to travel.  

Trolling?  Seriously?? It's completely ridiculous to expect a speaker manufacturer like Greg to offer a return policy.  Every pair of speakers is custom-made to order.  Special and custom orders are rarely returnable for anything boutique or bespoke.

There are so many audio manufacturers in the world that it's impossible to hear them all, have you noticed?  Pick one you have heard.  If you get intrigued by something, not in your area, make an effort rather than being lazy and thinking "If I don't like it, I'll return it."  The problem is the folks who do return things, tend to do it over and over.  So by having a policy that doesn't allow it, Greg probably avoids a load of high-maintenance (even for this crowd) folks looking for a home demo.  I'm a big fan of home demos but also realize when it's impossible or impracticable.

@tonnesen If no one bites here, reach out to Greg when he gets back from Florida and see if he's willing to connect you with anyone who owns Rivals in Denver/Boulder.

The speakers I demoed at someone's house years ago were Merlin VSM MXs.  After I heard them and decided I wanted them, Merlin owner Bobby Palkovic (RIP) set me up locally to hear his speakers with a couple of different amps, including a trip to David Berning's house to hear his amps! 

Good luck!

And...if he can't/won't/doesn't...just remember that many manufacturers are increasingly reluctant to put people together unless they really know both parties pretty well...and it's hard not to blame them in this time of increased "tension" between people.

Instead, invest in a road trip to Nashville and then on to Volti...not that far away and its beautiful country!