@tksteingraber I was fortunate I saw an email from them a few months before my account was going to be cancelled unless I "signed up" for their monthly plan - and notified Best Buy I wanted a refund.
They went about it wrong. If they wanted to kill the idea of a yearly subscription it would have made customer service look far better had they honored the financial agreement you had made with them, until your subscription was up, and THEN told you to move to a monthly subscription model.
I know they got away with it legally probably due to the fine print, but shouldn’t payment up front have constituted a legally binding agreement with them to provide services for that year? I would have thought so, but I’m not a lawyer.
I was mad enough to *almost* cancel them, but I had jumped through several hoops with a 3rd party software to transfer all my old Spotify album favorites and playlists over to Tidal and didn’t want that hassle all over again.
Just FYI: Tidal is consolidating their HiFi and HiFi Plus tiers
Tidal took away the cheaper yearly subscription I had bought through Best Buy, which really made me mad, but they are doing this soon (see below) to better compete in the marketplace with Amazon, Qobuz, and Apple.
TIDAL
"Starting April 10, 2024, you will now get access to our music library in full lossless, HiRes FLAC, and Dolby Atmos sound for the same price you pay today of $10.99 (plus applicable sales tax)/month.
This is because we’re making it easier for everyone to enjoy best-in-class sound quality by combining our HiFi and HiFi Plus tiers into a single subscription tier called TIDAL.
You will see these changes reflected on your Subscription page on your first billing date on or after April 10, 2024. Thanks for choosing to be a TIDAL subscriber."
Is anyone here a fan of Dolby Atmos mixes? Other than Steven Wilson, who else does them well?
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YAY. Just got the email. I love the lower price. The savings will pay for my Spotify subscription (I use that in the car and for walking, for podcasts and music including more casual listening without Roon).
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@moonwatcher agreed they should have just let the year term expire rather than cancel mid-year. I never received an email notification unless spam screened it?I also bought one month of a third party software access to transfer all my Tidal info to Qobuz. If I do re-sign up with Tidal I would keep both services and not repeat that hassle. I like that Qobuz has more hi-res offerings but like Tidal's catalog much better. Both integrate together seamlessly in Roon.
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@moonwatcher Curiosity killed the cat. I'm very pleased with Tidal. I occasionally find versions and mix change that I'd wish they hadn't. Ultimately my consideration for Deeze, Qobus or Spotify has to do with integration into Room or my streamer's app. |
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