Qobuz vs. Tidal


Greetings to all,

I'm sure this has been asked before. Which do you prefer and why? Qobuz customer service is worse than terrible. Is Tidal CS any better? 

What about selection? 

Thank you!

jgjg123

I switched from Tidal to Qobuz years ago because Tidal was more expensive and I had no desire to mess with their MQA crap.  I believe Tidal has since ditched MQA and I think they may have recently reduced their prices but not sure about that.  The choice at this stage may well come down to which has better music selection for your tastes although it seems Qobuz has more hi res content, which is significant.  Do a free trial of both and I’m sure one will stand out to you. 

jgjg123

Qobuz customer service is worse than terrible.

Really? What problems did you have?

I decided to delete some tracks on two different playlists. I simply swiped them and pressed delete. Sounds simple enough. I ended up deleting over 70% of the playlist and have no idea why that happened. I've done it before with any issues.

I've tried to get help from Qoboz and can't get a response. Many users of Qobuz have indicated their CS leaves a lot to be desired. 

How does one learn to use Qobuz?