As far as customer service they're both about the same, I've had issues with both. Used Qobuz exclusively for several years, now that Tidal has reduced prices a change may be coming.
I have found that Qobuz has a much larger classical library. Tidal has a better interface. Spotify has great algorithms for passive listening. I keep all three and listen almost constantly.
Qobuz is preferable due to larger hi-res catalog but does not offer as many titles as Tidal. Many songs in my playlists cant be found on Qobuz. The Tidal Android app is also superior (for on the go listening). So....I compromise and subscribe to both.
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