I have had nothing but wonderful experiences with TMR. I have purchased 5 items from them, each of which was exactly as described, and I sold my tube amplifier to them. One thing to keep in mind is that, if you can happen to find something they have for sale, they will give you much more money for the item you are selling to them if you use the money to trade towards another item they have for sale. For example, in my case, I found a pair of amazing, truly one-of-a-kind speakers on their website and discussed with them what they could give me for my amp if I used the money towards the speakers. They ended up giving me roughly what I could have sold the amp for on my own, plus they covered the shipping of the amp to them, which was NOT cheap, as the amp shipped in its own custom Pelican case. When I received my speakers, they were packed far better than the factory would have done, on a large pallet, carefully wrapped and padded. They packing was so robust, I think if they had fallen off the delivery truck, they probably would have emerged unscathed. All in all, I could not be more pleased with every interaction I have had with TMR over many years.
Chris