Marantz SA10 sacd player


I love this  player , after 3 yrs and 2 months I purchase it. It doesn’t read single layer sacd. It’s out of waaranty.So United Radio marantz authorize won’t repair it. Is this a common issue on this expensive sacd player?

128x128jayctoy

It works on hybrid as cd player ..It is still sounding good on cd. But I miss the sacd sound. My SACD  player 8005 it’s more than 10 yrs no problem.I OWN THE Ruby as well.I hope it will remain reliable reading sacd.I agree regardless of price it happens.

So just to confirm Marantz refused to fix it or refused to cover it under warranty?

audphile1 t’s out of warranty so I understand that it’s not covered. Because it’s out of warranty United Radio repair won’t accept it .They only repair under warranty.Iam willing to pay on my own but they said no.Marantz owner and prospective buyer should be aware of this.$7000 sacd player to stop reading in 3 yrs and 2 months its not worth it.It looks like Marantz don’t have good support after the warranty.Or they don’t have their own repair center.

That’s actually incredible - they basically left you hanging. Marantz is too big to care. That’s sad. 

Audphile1 , my impression they have good technical support after warranty before I bought the SA 10 and the Ruby. My mistake I should have researched before I purchased their product.Yes it’s sad to leave me hanging and their prospective buyers.Leason learn. Hopefully i can find repair shop that Iam comfortable with.I got an approximate estimate between $800 to 1000.Its way out of my budget.maybe the parts is now rare why it cost that much.