Marantz SA10 sacd player


I love this  player , after 3 yrs and 2 months I purchase it. It doesn’t read single layer sacd. It’s out of waaranty.So United Radio marantz authorize won’t repair it. Is this a common issue on this expensive sacd player?

128x128jayctoy

. . . I remember a few years ago on Audio Asylum some one posted a thread about an issue he was having with the transport mechanism with an SA10.  I cannot remember exactly what was going on--I think that either it would not open or close.  I was interested because I think it was about the time I had bought mine, but it was one of those deals where the OP drops in an posts a thread and then becomes a ghost, despite how many people ask him for a followup.

Sharri some Sa10 owners will not post the lens problem.Because it will lower the used value.I thought twice in putting this thread.Since Iam 100 % sure I will keep both Sa10 and Ruby I decided to put the thread, my porpuse to put this thread is to find help , and you and TVAD did.Also to inform there is an issue going on for the buyers.AND to let owners know about Marantz services after warranty.When my SA 10 had issues , SA 10 shows up more used. Sharri thank you for your help.

It is unethical to sell a problematic player and not mention it in the ad. It will lead to nothing but trouble, for everyone involved. Yet people do it.

The first used sacd player I bought in 2007 failed to read the first 3 sacd's I tried. Seller then claimed the player had worked perfect for him. He either only played rbcd's or was a liar. It was easiest to just send the player to Marantz Service and get it fixed. Disputing a sale, even on Ebay, gets pretty long winded and tiresome.

While people can surmise that owners of SA-10 and Ruby have had laser issues and not post about them is fine. But it is not first-hand knowledge of such. The laser mechs are also sold to high end companies dcS and Playback Designs. That in itself does not guarantee flawless operation, but it does ad credibility to these being very good laser mechanisms that won't have the issues of earlier sacd lasers.

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Sharri I agree. I bought used esoteric sacd from Music direct 3 months later it did not work? They refunded me. To pay them back with their good service. I bought the Ruby and Marantz sa10 total $9500 business I gave them.If my Marantz is within warranty I bet they will give me open box sa10. You see if they can’t find me to repair it that’s what they will do. Unfortunately my sa10 is one month and a half beyond warranty. Music Direct is a good company .